سياسة الشحن
Shipping Locations
We currently ship to all areas within Kuwait.
Processing Time
• All orders are processed within 1-2 business days after receiving payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
• Standard delivery: 2-4 business days after processing.
Shipping Charges
•Shipping fees vary based on the destination.
Failed Deliveries
If a delivery attempt fails due to incorrect address information or no one being available to receive the package:
• We will contact you to arrange a re-delivery.
Damaged or Lost Packages
• If your package arrives damaged or does not arrive within the expected timeframe, please contact us immediately at indusvalleykw@gmail.com.
• We will work to resolve the issue promptly, including replacing the item or offering a refund if necessary.
Contact Us
If you have any questions or concerns about your shipment, please reach out to us at:
• Email: indusvalleykw@gmail.com